Terms and Conditions

Effective Date: October 20, 2025

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and UBOTS sp. z o.o. (“we,” “our,” or “us”) regarding your use of Teampath, accessible at https://teampath.io (the “Service”).

“We,” “our,” and “us” refers to the owner and operator of the Service:

UBOTS sp. z o.o. ul. Księcia Witolda 49/15 50-202 Wrocław, Poland, EU VAT ID: PL8952230065

1. Acceptance of Terms

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to “you” include both you as an individual and that organization.

2. Description of Service

Teampath is a web-based application designed for organizations with engineering teams and Engineering Managers to gain visibility into daily work activities. The Service integrates with third-party tools including project management software, code repositories, and calendars to aggregate and present work-related activities.

Key Definitions

• “Service” means the Teampath platform, accessible at https://teampath.io, including all features, functionality, and content.
• “Customer” or “you” means the organization that has registered for and uses the Service, or the individual acting on its behalf.
• “Organization Account” means the Customer’s account in the Service.
• “User” means any individual who creates their own account and is invited to join the Organization Account.
• “Customer Data” means all data, information, and materials provided by Customer or Users to the Service, including work activity data from integrated third-party tools.

The Service is provided on a subscription basis. Features and functionality may vary depending on your subscription plan and may be updated or modified.

Data Ownership

You retain all ownership rights to Customer Data. We process Customer Data only according to your instructions and as necessary to provide the Service, in accordance with our Privacy Policy and applicable data protection laws.

Subscription Changes

We may modify subscription plans, pricing, and features with advance notice. Continued use of the Service after such changes constitutes acceptance of the modified terms.

3. Account Registration and Eligibility

3.1 Account Creation

To use the Service, you must create an Organization Account by providing accurate and complete information. Individual Users within your organization will create their own accounts and must be invited to join your Organization Account. You agree to:

• Provide truthful, accurate, and complete registration information
• Maintain and promptly update your account information
• Keep your account credentials confidential and secure
• Notify us immediately of any unauthorized access or security breach

3.2 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. If registering on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

You represent that you are not located in a country subject to sanctions or trade restrictions, and that you are not on any prohibited or restricted party list. We reserve the right to suspend or terminate the Service immediately if you become subject to sanctions or export control restrictions.

We reserve the right to refuse service or decline to enter into an agreement with any prospective customer for any reason or no reason, at our sole discretion.

3.3 Account Responsibility and User Management

You are responsible for your Organization Account and all User accounts invited to your organization, whether authorized or not. You must ensure that all Users comply with these Terms and you bear all risks and liability for your Users’ actions. This includes:

• Inviting Users to join your Organization Account
• Granting appropriate access to Users and ensuring they comply with these Terms
• Providing proper oversight of all Users on your Organization Account
• Promptly revoking access when individuals should no longer have access to the Service
• All activities conducted by your Users

We are not liable for any loss or damage arising from unauthorized use of your Organization Account or actions by your Users.

4. Subscription and Payment

4.1 Subscription and Payment

The Service is offered on a subscription basis. By subscribing, you agree to pay all fees associated with your selected subscription plan. Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date.

Our payment process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all orders and provides all customer service inquiries related to payments. You authorize us to charge your designated payment method for all applicable fees.

4.2 Pricing, Taxes, and Refunds

We may modify subscription fees with at least 30 days’ advance notice. Price changes take effect at your next renewal period. Your continued use of the Service after a price change constitutes acceptance of the new fees.

You are responsible for paying all applicable sales taxes, VAT, and similar transaction-based taxes.

We offer a 30-day money back guarantee. If you are not satisfied with the Service, you may request a full refund within 30 days of your initial payment.

4.3 Late Payment

If payment is not received when due, we may suspend access to the Service until payment is received and processed.

4.4 Free Trials

We may offer free trial periods. You will only be charged if you choose to subscribe during or after the trial period. If you do not subscribe, your access to the Service will be suspended when the trial period ends.

5. Acceptable Use Policy

We expect all Customers and Users to use the Service responsibly and in good faith. You must use the Service only for lawful purposes. Prohibited activities include:

• Violating any applicable laws, regulations, or third-party rights
• Harming, disabling, or impairing the Service
• Attempting unauthorized access to the Service or other accounts
• Transmitting viruses, malware, or harmful code
• Reverse engineering or extracting source code
• Using the Service to develop competing products or services
• Reselling or providing the Service to third parties without permission
• Surveillance beyond work activity tracking provided by the Service
• Removing proprietary notices
• Automated data extraction without permission

You agree not to make any false, misleading, or disparaging statements about us, the Service, or our business that could harm our reputation or business relationships.

We have sole discretion to determine violations of these Terms. We are not required to provide warnings before suspension or termination, and our decisions are final and not subject to appeal. We may suspend or terminate your account immediately without notice for violating these Terms, suspicious or fraudulent activity, or security risks. We may also report violations to law enforcement authorities. Violations may result in civil or criminal liability.

6. Customer Data and Privacy

You retain all ownership rights to Customer Data. You are responsible for ensuring you have the legal right to provide Customer Data to the Service and for complying with applicable data protection laws.

The Service provides insights and analytics to support management decisions. You may not use the Service outputs as the sole or primary basis for employment decisions including performance evaluations, promotions, terminations, compensation changes, or disciplinary actions. All employment decisions must include human judgment, review, and consideration of additional factors beyond Service data.

As a Data Processor, we process employee data only according to your instructions. You covenant and represent that you have a lawful basis for processing employee data (including legitimate interest, consent, or other legal ground under applicable law). You must comply with all applicable employment and labor laws, including requirements for workplace monitoring, employee notification, and works council consultation where applicable. You are solely responsible for obtaining any necessary consents, notifying employees of data processing as required by law, determining the legal basis for processing, and handling any employee objections or data rights requests related to their inclusion in the Service.

Data Breach Notification: In the event of a data breach affecting Customer Data, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach. Our notification will include available information about the nature of the breach, the data affected, and our recommended remediation steps.

Our collection, use, and protection of data is governed by our Privacy Policy at https://teampath.io/privacy, which is incorporated into these Terms by reference.

7. Intellectual Property and License

The Service and all related intellectual property rights are owned by us. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes, subject to these Terms. This license is valid only during your active subscription period and extends only to authorized Users within your Organization Account.

You retain all ownership rights to Customer Data. Our license to use Customer Data is limited to what is necessary to provide the Service.

If the Service generates analytics, insights, reports, or other content using AI or automated processes based on Customer Data, you own such outputs. However, you are responsible for reviewing and verifying all AI-generated content before use. We do not guarantee the accuracy, completeness, or reliability of AI-generated outputs and are not liable for any decisions made based on such content.

Customer References: By using the Service, you grant us a limited, non-exclusive license to use your company name, logo, and trademarks on our website and in digital marketing materials solely to identify you as a customer of the Service (a factual statement of use). You may revoke this permission at any time by contacting us at contact@teampath.io, and we will remove your company information from public-facing digital materials within 14 days.

8. Third-Party Integrations

The Service integrates with third-party applications and services including project management tools, code repositories, and calendars. By connecting these integrations:

• You authorize us to access data from those services on your behalf
• You represent that you have the authority to grant such access
• You agree to comply with the terms of service and privacy policies of those third-party services
• You acknowledge that we are not responsible for the availability, accuracy, or functionality of third-party services
• Third-party services may change their APIs, terms, or availability, which may affect integration functionality

We may add, modify, or discontinue integrations at any time.

9. Confidentiality

Each party agrees to protect the other party’s confidential information with reasonable care. This obligation does not apply to information that is publicly available.

Either party may disclose confidential information if required by law.

10. Service Availability and Modifications

We strive to provide reliable Service but do not guarantee uninterrupted or error-free operation. We may:

• Modify, update, or discontinue features or functionality of the Service
• Suspend the Service temporarily for maintenance, updates, or repairs
• Make changes to the Service without prior notice

We are not liable for any downtime, service interruptions, or modifications to the Service. You agree that no compensation, refunds, or credits are due for service unavailability or changes, except as required by law.

Force Majeure: We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, cyberattacks, government actions, or third-party service failures.

11. Warranties and Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR TITLE.

WE DO NOT WARRANT THAT:

• The Service will meet your specific requirements or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• Any errors or defects will be corrected
• The results obtained from use of the Service will be accurate or reliable

YOU USE THE SERVICE AT YOUR OWN RISK. WE DISCLAIM ALL LIABILITY FOR ANY HARM RESULTING FROM YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF THE SERVICE.

THESE DISCLAIMERS AND LIMITATIONS OF LIABILITY SURVIVE TERMINATION OF THESE TERMS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THESE TERMS LIMITS LIABILITY FOR:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited by applicable law

THESE LIMITATIONS REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN US.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, violation of these Terms, or Customer Data you provide. This includes claims related to privacy breaches, regulatory non-compliance, discriminatory practices, or bias arising from your use of the Service or decisions made based on Service outputs.

14. Term and Termination

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

We may terminate your account with 30 days’ notice, or immediately for violation of these Terms or non-payment.

Upon termination, your access to the Service ceases, and we may delete your data in accordance with our retention policies. You remain liable for fees incurred before termination. Sections on disclaimers, liability, indemnification, and confidentiality survive termination.

15. Modifications to Terms

We may modify these Terms at any time in compliance with applicable law. When we make changes, we will update the “Effective Date” at the top of this document. We encourage you to review these Terms periodically.

Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to material changes, you may terminate your account within 30 days of the changes taking effect.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Poland. Any disputes shall be subject to the exclusive jurisdiction of the courts in Wrocław, Poland.

Before initiating legal proceedings, you agree to attempt informal resolution by contacting us at contact@teampath.io.

Nothing in this section affects the statutory rights of consumers in the European Union.

17. General Provisions

These Terms and our Privacy Policy constitute the entire agreement between you and us. If any provision is invalid or unenforceable, the remaining provisions remain in effect.

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

All notices should be sent to contact@teampath.io. These Terms are written in English; any translations are for convenience only.